Terms of Use and Sale

The online store named MareLark is operated by the business identified below. In these terms, the words ‘store’, ‘business’, ‘we’ and ‘us’ refer to that same business.

Business name

MareLark

Registered office / address

30N GOULD ST STE, 82801 Sheridan, US

Tax identification number

Not provided

Tax office

Sheridan

GEMI business registry number

Not provided

Email

info@marelark.com

Phone

Not provided

These terms govern browsing, account creation and the submission of retail orders through the store. Visitors must act lawfully when using the website and, before placing an order, read the terms in force at that time.

Any special terms clearly displayed for a particular product or offer supplement this text. Mandatory consumer rights are not restricted by these terms.

Customers may purchase as guests or create an account where this is supported. The details they provide must be accurate and up to date. Account holders are responsible for protecting their password and must inform us if they become aware of unauthorised use.

Fraudulent orders, interference with the store's operation, attempts to access other people's accounts or data, and any use that infringes third-party rights are prohibited. Access may be restricted where there is a specific security, fraud or breach-of-terms reason, in compliance with applicable law.

Product descriptions are provided for information and product selection. They do not constitute medical diagnosis, treatment recommendations or personalised advice. For health matters, pregnancy, breastfeeding, allergies, chronic conditions or possible interactions with medicines, seek advice from an appropriate healthcare professional before use.

Before every use, read the actual label, ingredients, allergens, recommended amount, warnings and storage instructions. Food supplements do not replace a varied and balanced diet or a healthy lifestyle and must be kept out of children's reach. Do not exceed the recommended daily amount.

If the packaging you received differs materially from the online presentation or the seal appears to have been tampered with, do not use the product and contact us. This does not restrict your statutory rights.

Before submission, the selected products, quantities, delivery address, shipping method, discounts, VAT, delivery charges and total amount are displayed. Customers may correct their details before pressing the final button.

Sending a request does not in itself guarantee acceptance where there is insufficient stock, an invalid price, a technical error or an inability to deliver. The contract is concluded when the business accepts the order and sends the relevant confirmation on a durable medium. In the event of rejection or cancellation, any amount collected is refunded without undue delay.

Customer prices are displayed in euros and include the applicable VAT. Delivery charges, any discount and the final amount are disclosed before submission. If the price or availability changes, you will be informed before continuing to payment.

Available payment methods and the provider are displayed before you continue to payment. No charge is imposed unless it has been clearly disclosed before the order.

Shipping is available only through the methods and to the countries shown as available at checkout. The estimated delivery time is not a guaranteed date unless expressly stated otherwise. If there is a material delay or an inability to fulfil the order, we inform the customer and their statutory rights apply.

The risk of loss or damage passes to the consumer when they, or a third party they have designated, take physical possession of the goods, subject to the exceptions provided by law.

A consumer purchasing at a distance generally has the right to withdraw without giving a reason within 14 calendar days from the day on which they, or a person they designate other than the carrier, receive the goods. For split deliveries, the period begins when the last item is received.

Withdrawal is exercised by a clear statement sent using the business's contact details or by using the form at the end of this page. It is sufficient to send the statement before the deadline expires. Goods must be returned without undue delay and in any event within 14 days of the statement.

We refund payments covered by law, including the cost of the least expensive standard delivery offered, generally using the same payment method. We may wait until we receive the goods or evidence of dispatch, whichever occurs first. The customer bears the direct return costs only if informed of this before the purchase and is liable only for diminished value caused by handling beyond what is necessary to establish the product's nature and characteristics.

The right does not apply to statutory exceptions. These may include, for example, rapidly perishable goods or sealed products that are unsuitable for return for genuine health or hygiene reasons once unsealed. Supplements are not automatically excluded as an entire category; each case is assessed according to the product, its seal and the law.

Simply changing one's mind differs from a product being defective, damaged, incorrect or not matching its agreed characteristics. In the latter case, consumers retain all statutory rights to remedies without being unlawfully charged.

To help us investigate promptly, please provide your order number, a description of the problem and, where useful, photographs of the packaging. This process does not reduce the statutory guarantee or any other mandatory consumer protection provisions.

We process the details necessary for accounts, orders, delivery, security, support and compliance with legal obligations. These terms do not replace the dedicated privacy notice, which must describe purposes, legal bases, recipients, retention periods and rights in detail.

Operational messages about an account or order are not advertising. Sending optional promotional messages requires a separate lawful basis and an easy way to unsubscribe; purchasing is not conditional on consent to marketing.

The store's original text, design, graphics, code and distinctive features are protected under applicable law and the rights of their lawful owners. Personal browsing and purchasing do not grant a right to copy, commercially exploit or use them in a misleading way.

Manufacturers' or other third parties' trademarks, images and information remain the property of their respective owners. Any link to an external website is provided for convenience and does not mean that we control its content.

We make reasonable efforts to operate safely, accurately and reliably, but temporary interruptions may be necessary for maintenance or events beyond reasonable control. When an error in a description, price or availability is identified, it is corrected and the affected customer is informed.

No provision excludes or limits liability or rights that cannot lawfully be excluded, such as consumer rights or liability arising from intentional misconduct or gross negligence.

These terms may be updated when the store's operation or applicable framework changes. Each new version has a number and effective date and applies prospectively. It does not retrospectively change the terms of an order already submitted, unless required by law or more favourable to the consumer.

For a complaint or dispute, first contact us so that it can be considered promptly. Where the business is established in Greece, these terms are governed by Greek and EU law, without depriving a consumer in another country of the mandatory protections provided by the law of their habitual residence.

If no resolution is reached, the consumer may contact the competent recognised alternative dispute resolution body or the competent consumer protection authorities, in accordance with the conditions applicable at that time.

For questions about these terms, orders, returns or products, please use the following contact details:

Complete and send the following only if you wish to withdraw from the contract: